1 reviews | Active since Jan 2023
BAD SERVICES MTN BAD CUSTOMER SERVICES bunch of bull****ters!
I have purchased a data sim card from black friday deals on the 24th november 2017, i have received the card by the 28th november 2017. Purchased this sim card from mtn store at phoenix i have never been able to use this card from the day i have received it. i have been pushed back and forth from the mtn store at phoenix to calling customer i have been to the store numerous times regarding this matter the store has not helped me asking me to contact the mtn number 808, calling this contact number i have been pushed from department to department with no joy the departments and the agents lies about they names when you call back asking for the person you have spoken too they tell you that the person does not work in the department . This is frustrating they tell me that the sim card had no services loaded . then they tell me that there is no network loaded on the sim card . this is utter bull****! if mtn is a network on they own how can there be no network loaded onto the sim card, my account is going to be debited in the next few days and i still am not able to use this data sim card. Its a 50GB DATA SIM CARD . MTN should really train they staff as they do not know what the hell they damn do . i have signed this contract for the data sim card which i am not able to use at all. I advise people stay away from they deals they offer as it never works. The mtn number i call tells me the store should help me as they have systems and then the store tells me dialing the 808 number will give me assistance which i have not received . i have contacted the 808 activations department spoken to Albert i had no joy speaking to albert i asked to speak to his manager he tells me that his manager is not at work . I have called mtn 3 times last week. and then this morning 19th december still the matter has not been resolved . mtn just a bunch of bull****ters !
