Bad services from an unhappy loyal client

Good Day Ratanang, just spoke to the repairs manager. We should have it by Thursday, not later than Friday. I have also logged a query on your data complaint. Will advice once resolved Regards.... Received just now from the store manager Owen Masemola

I'm still waiting feedback from Mazwi Zuma - Complaint Analyst and Zanele Mazibuko - Complaints Management Team . It's over a month now with this problem you failing to give me my data that I'm actually paying for every month and fix the phone you gave me on contract for 24 months still paying for it. Clearly you don't care about your loyal customers. I've never seen or meet ****** like this one's from MTN you have nothing to loss if you fix my phone or even replacement but if you gonna carry on like this you are gonna loss you loyal clients. I'm really heart broken with the service I'm getting from you guys. I shall never repeat that mistake of trusting you again. Think it high time one changes and try new network services????