bad services

<p>I took my phone Samsung J5 for a warranty as there was something wrong with the speaker (i could hear people who called but they could not hear me talk). The phone passed the warranty and i was told that i will get a new phone.</p> <p>Now i am being informed that at MTN warehouse, they don't have a samsung J5 and i should take a samsung J3, which is something i do not understand as the features of these 2 phones are diffrent.</p> <p>With samsung J5, it has 5MP front camera and 13 MP back camera</p> <p>and with samsung J3, it has a 2MP front camera and 8MP camera.</p> <p> </p> <p>What made them decide for me to take the J3 and not something that has the same features with a samsung J5.</p> <p>The speaker problem was not my fault and i should not have to be inconvienced any further.</p>