1 reviews | Active since Jul 2014
Bad service would be a understatement
Registered online to be contacted with the release of the new Iphone 8 (13 october) .... clearly i need to beg this company to take my money as the still have not contacted me .... personally contacted 7 stores today to find a phone
1 in East rand mal 1 in El ridge Shopping centre 1 in Boksburg 1 in Oakfields 1 in Mall @ carnival 1 in Meadowdale 1 in Greenstone
Nobody could assist me because the do not stock the phone... Clearly this company does not give a @#&K about keeping a client or assisting one!
Good day Wiehan,
Thank you for your post and taking my calls
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Good day Wiehan,
Thank you for your post and taking my calls
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst