JT
Johan T
1 reviews | Active since Nov 2010
27 Jun 2015, 18:40
Bad Service / To Expensive
Dear MTN,<br> You call centre 808 never works, cuts the call, when a person press 0 to speak to a consultant the call is ENDED. Your service is bad. you don't give service to the public of South Africa as you use to when my Father worked for MTN but he was dismissed on \allegations". I want to cancel both the contract numbers I have and have the numbers move to either Vodacom or Telkom Mobile ASAP with no penalties fine as MTN did not deliver a service as I am a citizen of RSA. This cant be tolerated. I hope all MTN customers notice this."""
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MTN South Africa's replyOfficial
12 Jul 2015, 02:23Hello trompie7,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
It is with regret that I advise that neither of your contract numbers have been included into your post. We are sorry about your father. We hope that his situation improves.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
It is with regret that I advise that neither of your contract numbers have been included into your post. We are sorry about your father. We hope that his situation improves.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
MTN South Africa's reply12 Jul 2015, 02:23
Official
Hello trompie7,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
It is with regret that I advise that neither of your contract numbers have been included into your post. We are sorry about your father. We hope that his situation improves.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
It is with regret that I advise that neither of your contract numbers have been included into your post. We are sorry about your father. We hope that his situation improves.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***