BC
Barend C
1 reviews | Active since Dec 2015
05 Jan 2016, 09:34
Bad Service - Still waiting
Is \Sorry for the inconvenience"the latest service from MTN. I am still waiting - no calls to date - 06 Jan 2015. No laptop"
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Replies (1)
MTN South Africa's replyOfficial
06 Jan 2016, 15:43Hello lieslvince,
Thank you for your post.
Thank you for your time on line.
We have sent the request to the store managers to give you a call to confirm the delivery date and time for tomorrow.
Due to the inconvenienced caused from the upgrade time in November a goodwill credit for November and December month will be passed to the account, please note a goodwill credit will be used against the account balance and cannot be refunded to the bank account. We have set the usage limit to R0.00 once the data and min has been used up your son can recharge the sim card with data and airtime.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
Thank you for your time on line.
We have sent the request to the store managers to give you a call to confirm the delivery date and time for tomorrow.
Due to the inconvenienced caused from the upgrade time in November a goodwill credit for November and December month will be passed to the account, please note a goodwill credit will be used against the account balance and cannot be refunded to the bank account. We have set the usage limit to R0.00 once the data and min has been used up your son can recharge the sim card with data and airtime.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply06 Jan 2016, 15:43
Official
Hello lieslvince,
Thank you for your post.
Thank you for your time on line.
We have sent the request to the store managers to give you a call to confirm the delivery date and time for tomorrow.
Due to the inconvenienced caused from the upgrade time in November a goodwill credit for November and December month will be passed to the account, please note a goodwill credit will be used against the account balance and cannot be refunded to the bank account. We have set the usage limit to R0.00 once the data and min has been used up your son can recharge the sim card with data and airtime.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
Thank you for your time on line.
We have sent the request to the store managers to give you a call to confirm the delivery date and time for tomorrow.
Due to the inconvenienced caused from the upgrade time in November a goodwill credit for November and December month will be passed to the account, please note a goodwill credit will be used against the account balance and cannot be refunded to the bank account. We have set the usage limit to R0.00 once the data and min has been used up your son can recharge the sim card with data and airtime.
Kind Regards,
Alice van der Merwe
***