Bad Service Provider Ever
<p>Did an ugrade without buying a cell phone, since then my account depleats data and airtime without an explanation. Been to customer service no fun before month end yet nothing change on how i use my phone. I am now going to sort this out with the Attorney if i dont come right with ICASA case no 38603-G1Q9D5</p>
Good Day Mr Shakespear Modiselle,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that internet depletes on your airtime when you do not have a data bundle available. To avoid the out of data bundle usage please ensure that you have a data bundle before using the internet.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Good Day Mr Shakespear Modiselle,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that internet depletes on your airtime when you do not have a data bundle available. To avoid the out of data bundle usage please ensure that you have a data bundle before using the internet.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***