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roan S
1 reviews | Active since Feb 2016
09 Feb 2016, 15:21
Bad service provider
I upgraded my contract over the weekend. A day later my sim swap was not active. I went to Mtn on Monday and then the person that was suppose to help me didn't even know what he was doing. He then reactivated my sim swap for the 3rd time on 3 days. Now my sim is still not active and i can do nothing on my phone.
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Replies (1)
MTN South Africa's replyOfficial
12 Feb 2016, 18:54Hello Roan Steenekamp,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The SIM swap completed successfully on 2016-02-06 and the free 100GB LTE Data Bundle was loaded on 2016-02-07. We have requested the technical support team to contact you with the internet connection problem.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The SIM swap completed successfully on 2016-02-06 and the free 100GB LTE Data Bundle was loaded on 2016-02-07. We have requested the technical support team to contact you with the internet connection problem.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply12 Feb 2016, 18:54
Official
Hello Roan Steenekamp,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The SIM swap completed successfully on 2016-02-06 and the free 100GB LTE Data Bundle was loaded on 2016-02-07. We have requested the technical support team to contact you with the internet connection problem.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The SIM swap completed successfully on 2016-02-06 and the free 100GB LTE Data Bundle was loaded on 2016-02-07. We have requested the technical support team to contact you with the internet connection problem.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***