Bad Service - Pathetic to be precise

<br> I have been trying to get my billing sorted for over 5 months now and no-one has been helpful I've requested a simple thing as to cap my line and up until today I still have no joy with my request.<br> <br> The funny part is when I took up an upgrade from Vincent (Manager) he promised that he'll do it on the same day but till today he's not giving me any feedback nor has he delivered on what he has promised. This just answers why the place has such pathetic service even the so-called leader is ***********.<br> <br> I've been on the MTN network for over 10 years but I've never received such bad and pathetic service I ended up having to call the service provider myself and request for the service to be activated. <br> <br> The other irritating part is that there's a contact number for the shop/place but no-one answers.<br> <br> This is what I call pure *** Service.<br>