Bad service on ref *** and ref ***

MTN is so bad they not even worth a rating bar that a negative

So my query is regarding my data that's been depleted within a minute!! how on earth that happens is my issue and MTN cant asnwer

I called the contact centre ((28/08/2017) REF: 1_ ********** 5517) and advised the consultant on this, she advised that its applications that's running and therefore my data is being depleted i was left hanging with the response. I then purchase me a 50 Mb and made sure my application is turn off and the same ting happen and this time it took 5 minutes to junk up all my data, I call through again and advised the agent its not my application and the agent insisted its my application i told her to escalate this issue i spoke to a senior and the senior advised me that she will lodge a investigation ticket. I received a SMS today ((30/08/2017) REF: ********** 96) that my query has been resolved and i need to call in. I called the contact centre and the agent Nomhle Solonzi advised me that the previous agent that lodge the ticket forgot to insert the dates. Like WT********************* I arrange callbacks in my break and I was left like a fool waiting. Please help me fight this battle as MTN is *****ing money