AR
Alison R
1 reviews | Active since Mar 2015
03 Mar 2015, 09:49
BAD SERVICE OF MTN !!!
I am a long time supporting customer of Mtn, trying to get hold of them to uplift my suspension due to a fault of theirs!!! The staff at Longbeach Mall, Fish Hoek are pathetic to say!!! I've tried calling them for the last hour and no answer! I've tried calling Customer Care and no answer!!! Why must one resort to \hello peter"to get service out of people!!!"""
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Replies (1)
MTN South Africa's replyOfficial
06 Mar 2015, 12:10Hello Alison Reinders,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, all your lines have been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, all your lines have been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply06 Mar 2015, 12:10
Official
Hello Alison Reinders,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, all your lines have been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, all your lines have been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***