GK
Graham K
1 reviews | Active since Apr 2015
21 Apr 2015, 16:04
BAD SERVICE - NO RESPONCE
Hi. This is my first time on HP, why because I have been a client of MTN for many many years and due to changes to their billing i am unable to open it, i have requested it three times now and they still have not been able to assist or even phone me to resolve my query concerning my monthly billing sheet i requested and why its so high this month. Honestly i cannot wait to move to another service provider.<br> <br> Not the first time i have had such bad dealings with MTN or no reply, had it when i app**** for a I-PAD.
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MTN South Africa's replyOfficial
04 May 2015, 08:28Hello NICKYY77,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved, the invoices and statements have been forwarded to you as per your request.
Thank you
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved, the invoices and statements have been forwarded to you as per your request.
Thank you
Kagiso
REQ:***
MTN South Africa's reply04 May 2015, 08:28
Official
Hello NICKYY77,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved, the invoices and statements have been forwarded to you as per your request.
Thank you
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved, the invoices and statements have been forwarded to you as per your request.
Thank you
Kagiso
REQ:***