Bad service. No resolution of ********** accounts

<p>I have had the worst service from MTN and I'm not even a customer. Someone else opened an account with MTN and got themselves a contract phone using my details. MTN has been taking money from my account since Oct 2014. I logged this with MTN as being a ********** transaction and they still haven't done anything about it. All those call centre agents kept telling me they will fix it but they never did. Month after month I was paying someone else's phone bill. Almost two years later I am now receiving calls from Lawyers From MbD or something like that about a debt of over R6000 that they expect me to pay. They threaten to have me blacklisted if I do not pay the debt. Month after month I am harassed by these people who expect me to pay a bill that is not mine. Had the people at MTN done their job right the account would have been closed as ***** and my name cleared. I don't even own any mtn device nor do I have an account with them. With such bad service , why would I? </p> <p> </p>