Bad service no Cutomer care

Very bad experience over and over. The manager needs to be replaced with a competent manager that will look at the store and focus on service delivery not just trying to get new contracts. One must always go back about 3 to 4 times. Calling the store as per published number *** you never get an answer always just ringing, even if you try for more that half an hour to call it. The Manager Suzette *** is also unreachable. Funny enough if you go to hello peter then she calls you back and then they can help you, so every one to get MTN store support from Tygervalley shop you have to go through hello peter (www.hellopeter.com) it will save you a lot of frustration and endless trips to the store as if we have the time to drive out to the store unlimited. I'm so frustrated with service in general in SA. Sad, what happen to the days where the customer actually counted? So now I must follow my own advice and put it on www.hellopeter.com so that I might be helped before another week goes by to just get my SIM swapped .....Christo