1 reviews | Active since Jan 2017

24 Jan 2017, 11:55

Bad service & NO customer service

<p>Dear Sir,</p> <p><br />I want to cancel and complain about services rendered to me.</p> <p><br />I did receive a sim card by courier to lower my contract fee.<br /> <br />I am a pensioner and did not know what was going on.</p> <p><br />So I go to the Mossel Bay MTN shop at Checkers Heiderand and ask for help.</p> <p><br />They send me to George MTN from the one shop to MTN Pick and Pay.</p> <p><br />When I came there from Mossel Bay they told me that I only get the new sim.<br />.<br />When I put in the new sim card it tel me that I do not have any cover or signal.</p> <p><br />I go back to MTN at Checkers Mossel Bay. and again they told me to go to George.</p> <p><br />Now I have enough of all the nonsense and I want my new contract to be canceled as from today.</p> <p><br />Name: Deon V Smit</p> <p><br />Can you send me a confirmation of Cancellation of the contract to my Sell nr. ********** </p> <p><br />and per e mail ********** <p><br />Kind Regards,</p> <p><br />DV Smit.</p>

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