AS
Anita S

1 reviews | Active since Jun 2016

23 Jun 2016, 12:58

Bad service no communication

<p>I ask from the 6 June 2016 for assistance , to clear my name. No one came back to me, every time I complain at Hello Peter, they reply me and said that the management will came back to me. I already send the letter from MBD that my account is full paid, still no responds from MTN.</p> <p>I can't believe that the service is so bad</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Jun 2016, 10:09
Official

Thank you for posting.

Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.

As per our telephone conversation kindly email me the paid up letter from MBD so that the matter can be resolved.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Nompumelelo

REQ: **********