BAD SERVICE - MTN SOUTH AFRICA

I sent 3 emails requesting my bank details to be changed and then called to confirm that it had been done. The consultant confirmed that it was done. Today the debit order went off the wrong bank account. Called in again and was told that the new account was loaded, she could not explain how that happened. Now asking me to call in again in a few days time to check if it has been changed. Been on the phone for 30 minutes waiting for an updated at my cost. Try calling them, you speak to an automated service for atleast 10 minutes before you get through to a consultant. Pathetic service. Lata Mudaly