Bad service MTN FOURWAYS (NEXT TO SPORTSCENE)

I've never felt so low in my life, I felt so small - made to look like a beggar at a coner of a street yet I was bringing business to MTN FOURWAYS MALL (STORE NXT RO APORTSCENE) in this tough and bad economy in SA.

Shop Number: G096S. Store Location - the one next to Sportscene -FOURWAYS MALL I came in to do "check in payment" for MOMO for R120, did I not get attitude full of a bucket, the body language was enough to say get lost. I was on lunch - I work for Edgars in the mall but was desperate to recharge via MOMO since we communicate a lot via social media at work.

I came in desperately for help but an egg was thrown on my face. The manager was on her personal phone behind the counter playing with her phone - IT WASNT WORK STUFF 1 XLD JUST SEE" not even bothered, no one even came to ask our challenges b4 we approached the counter and apologize for the slow network or system.

Other 3 consultant behind the PC looking like they working, without any worry that a customer was standing before them, they didn't give a damn - the other male customer asked the lady consultant what is he here to do - I heard them? The lady said MOMO, bcz I had asked the lady b4 if they can help bcz I didn't wanna sit for nothing so that if they couldn't help me I cld go.

It took 25min for them to help me, I was counting, finally got called to approach the podium just to be told they don't take cards/debit etc; but cash for MOMO - who still carries cash in this ridden crime country we live in today, can we get with times and technology already - ridiculous to be rejected just bcz you don't have cash yet bringing business to them.

His response was enough to show me that they here to just collect a cheque not work or have any passion of a customer or customer Care. It was extremely pathetic beyond imagination a disgrace to hard working Retailers out there bcz we get painted with 1 brush. Shame on all that staff working there including their manager who didn't even apologize for the bad service after I asked her " Are you the Manager" it was a nightmare...

Disgusting, ******* and arrogance in that store is distasteful shocked they still opening the doors. I will NEVER EVER MAKE THAT MISTAKE TO GO BACK THERE, I will definitely tell my friends not to even bother going to that store.I feel pity for the owner..

what a bad remembrance I will have passing there everyday.. Respect for customers is everything inspite of all challenges you have as a company RESPECT YOUR CUSTOMERS!!!!!

Regards. Khutso