EA
Erika A
1 reviews | Active since Apr 2020
17 Apr 2020, 08:14
Bad Service MTN
Worst service ever. After being a couple of days late with payment, I made a payment to MTN for unsuspension, then paid the full amount owed by the end of the month. On the 15th of April during Lock down they sent us an SMS saying that we owe them R208, which there is no explanation for, and they will suspend our account in 1 day, when in fact they decide to suspend our account that very same day. My husband has been with them for 12 years, and we have never had bad service like this. We will be looking for another service provider as soon as the contracts finish.
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Erika A's updateReviewer Update
17 Apr 2020, 12:16So according to your system you did not receive payment for January? Kindly send me an invoice from January as my calculation according to payments made is different to yours.
EA
Erika A's update17 Apr 2020, 12:16
Reviewer Update
So according to your system you did not receive payment for January? Kindly send me an invoice from January as my calculation according to payments made is different to yours.
EA
Erika A's updateReviewer Update
17 Apr 2020, 12:16My email address is ***. Thank you
EA
Erika A's update17 Apr 2020, 12:16
Reviewer Update
My email address is ***. Thank you