Bad Service - Mind-Boggling Logic

<p>Please explain the logic behind this.<br />I call in to cancel my contract (August).<br />In order for MTN to cancel my contract I have to pay an outstanding amount. Fair enough.<br />September payday comes, I pay the outstanding amount, call in to cancel and they advise me that my number was credited again (which is suspended so it cannot be used).<br />Which means that I will be billed again for data and aitime I cannot use?<br />So now I have to pay another bill to cancel my contract which will be payday at the end of October?<br />The consultant was very helpful and told me that I can call in before they credit my account with more airtime and data which is on the 14th but I can only cancel once I pay the bill for the unused data and airtime...<br />What a loop. <br />Amazing logic don't you think?<br />To add to it...Once I cancel, the R470 aitime and unused data falls away.<br />I was thinking of migrating my number to continue using the number but this has just made me feel like using another service provider.</p>