1 reviews | Active since Jul 2016
Bad service is an understatement! Destroying credit records!!! UNACCEPTABLE!
<p>I had an MTN contract for 2 years, .. just used the device. Never even put the aim card in my phone! Contract ended December 2015, and MTN deducted R7000 off my account! No phone call , no explanation, NOTHING. So i went and reversed the transaction. STILL no call from MTN!.. When visiting mtn stores no one could EVER help me! Always just logging quaries. Nobody ever getting back to me! Ever! Now 6 months has passed and a just found out that MTN has given me up at the credit Bureau, ITC (that's right)!!!.. A name credit worthy name that I was so proud of and worked so hard keeping imaculate!! MTN, get ready for a long fight! I want my name clean!!!!</p>
Good Day Kyle Pagotto
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have tried contacting you on the number provided without any luck. Kindly provide us with your MTN contract cell number, account number or ID number so that we can access the account and attend to the matter. We are unable to retrieve any information using the reference number provided on your post.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Kyle Pagotto
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have tried contacting you on the number provided without any luck. Kindly provide us with your MTN contract cell number, account number or ID number so that we can access the account and attend to the matter. We are unable to retrieve any information using the reference number provided on your post.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Please contact me on ********** 308
I would like to speak to somebody.
Thank you!
Please contact me on ********** 308
I would like to speak to somebody.
Thank you!