sH
sandra H

1 reviews | Active since Feb 2016

15 Feb 2016, 22:35

bad service indeed

I ordered the samsung and tablet @ R 179 deal about two weeks ago. I was contacted the sales consultant to tell me that the deal has been discontinued, when i asked her why it took so long to let me know she told me that the area manager was suppose to contact me but refused. I have been a customer for almost twelve years and the service has gone down considerbly and at this point i would rather take my business else where.

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Feb 2016, 14:34
Official
Hello aunti_san,

Thank you for taking time to raise your concerns with MTN.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention

This matter has been escalated to the management team of our Sales department.

Regards
Nompumelelo
REQ:***

Best regards,