Bad service fromMtn park station branch
<p>January 2017 have upgraded my phone at Mtn park station branch and was assisted by Thabiso. My phone screen is now shuttered went to the branch to have my phone booked in for repairs then I get told my current is not insured instead my old phone is there one that is insured. Thabiso who is guy that recommended that I must insure the phone because it's very expensive today he tells me that I must find the contract signed to prove that I took insurance, looked for the contract and could not find he then tells tough if I can't find it then he also cannot help me.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that on a internal escalation will be done to notify regional management regarding the service at store level as well as a request was insurance to our insurance division to assist with claim process of device as when checked, insurance is loaded under account. A call back will be done on Monday to advise on process.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.