BAD SERVICE FROM ZANELE NGCOBO & TYRONE ZITHA

<p>I have contacted MTN Technical Support on ********** for Internet service for Vodafone, for some reason my call was answered by customer agent (MTN Champion) named ZANELE NGCOBO who show less interest on my query,she sent me the sitting of which I have ask her to go with me to set up my phone manually while i was with her however she failed. She then gave me the reference number for my query which is incorrect 1- ********** 1868 ? Pls MTN advise if u have such reference in your system??? I was then transfered to so called MANAGER not a Team Leader according to him(TYRONE ZITHA ) who is not qualified to be a Manager based of lack of telephone atiqutte and he made me more IRATE when I ask him to confirm the reference number his consultant gave he provide me with the mobile number ********** 7858 m having a problem with imagine.... I am shocked with MTN service. U guys need to do something with your employees. Apparently his OPS Manager REFILOE MABANE she cannot take my call as she is in the meeting and NOMPUMELELO MDLETSHE will contact me after 5pm as she is busy to take customers query currently,after 1 hour 40 min on the call Tyrone tried to assist me but he failed. </p>