1 reviews | Active since Jan 2015
Bad service from the vvm agents and also made eft
Hi Guys,<br> <br> My Daughter made payments of R200 on to my mtn acc as i'm behind with the payments however it looks like they haven't received that money yet. <br> <br> I personally made follow ups with vvm and they take me from pillow to cost always and i'm very tired of this as this R 200.00 can make a different. <br> <br> they told me to send proof of payment which i did several times still no feedback or nothing from them . <br> <br> the payments was done on the 04/03/2015 then i received a statement after that which had no R200.00 that's when i sent the copy of proof of payment as they told me to do so after calling them. this was done on the 18/03/2015. i received an automated reply on that day then got another automated reply on the 20/03/2015. after few days not getting any call from them i decided to call and still no help. <br> <br> can someone please get my R200.00 payments as this will make a different to my acc being behind and i'm trying to fix my credit records. <br> <br> Please also be aware that i have made further payments again of R200.00 last week and i will be making another payment again this week either today or tomorrow. so i should have two R200.00 payments so far besides the one that i <br> <br> Thanks
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that that this has been escalated to the attorneys, you will be contacted with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that that this has been escalated to the attorneys, you will be contacted with feedback.
Thank you
Wenzile Masina
REQ:***
