1 reviews | Active since May 2016

06 May 2016, 07:23

Bad Service from ****TYMTN!!!!!

I cannot begin to express my frustration with MTN and their horrible service. I have been requesting them to cancel my contract for the past month! I have phoned them over 5 times and still nothing. I spoke to Chad Alexander the manager and he assured me that it will be cancel. today I have called them 3 times and after holding for 10 mins they dropped the call...wow! If it's not my data disappearing its their **** service. Anyone with MTN should look for another service provider. I'm definitely porting my number. NXA

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Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 13:10
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

You number was moved to prepaid on 16/05/2016.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

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