1 reviews | Active since Sept 2016
bad service from shalyne from newcastle branch at kzn
i went to the branch on monday to upgrade , the lady that was helping me said her system is giving her some error massage , we decided that she will do the application and call me but now its been four days and nothing from her side , i am so disappointed , this is bad service , can someone remind her or help with my situation , the number i wanna upgrade is ********** 480 ..
Good Day Nomathemba Buthelezi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, the matter has been attend to at MTN store Newcastle over the weekend.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Good Day Nomathemba Buthelezi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, the matter has been attend to at MTN store Newcastle over the weekend.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***