Bad service from rewards co and mtn

Do not get a contract via rewardsco with mtn Just to add they cold called me not the other way around. Didn’t ask for an upgrade

They call you and tell you you due for an upgrade then they offer you one phone and deliver another in hopes you just accept it , when you don’t accept it ,and want to cancel your contract because they have not stuck to their side of the contract you stuck with paying for the new contract for 2 months until they cancel it even after they’ve collected the wrong phone back ! (shows the inefficiency of this company !) so you sit without the phone you actually wanted but still paying for the contract too , ridiculous service ! I don’t understand how an online company can take this long to turnaround a cancellation and expect the customer to keep chasing the cancellation they didn’t even want and pay for the new contract until they bladdy cancel it it’s not been a month and a half ! So to me it’s all a **** ! Dont get any contracts with rewards co , im going this get resolved which then I’ll move to Vodacom thanks !

To add when you phone mtn they say they can do nothing because they didn’t do an upgrade ! Why outsource to a company who can’t do the job! Use your own people mtn !