Bad service from MTN High Volume Repair Centre (HVRC)

<p>After experiencing issues with my phone I went to MTN gateway. I told them that my phone overheats and is not allowing me to make calls longer then 2 minutes without a message popping up saying my iPhone's temperature is high. </p> <p>The guy who was assisting me told me that I can either leave my phone with them or book it directly at MTN HVRC and they will access the phone see if the issue can be repaired. That was the 14th of May, I went there on Monday 16/05/16 booked my phone in and stressed the issues it was giving me. </p> <p>Told them that I can't make calls, use wifi or use my iPhone as a hotspot without it saying temperature too high. I was told I should receive a call within 2 days updating me about my handset. 2 days pass and on the fourth day I decided to call as I was not receiving any feedback on the handset. When I did call the gentlemen whom I spoke to told me that my iPhone was damaged ( housing had miner dents) and that had voided my warranty. </p> <p>Mind you my iPhone 6S was only 7 months old like any other phone had a few dents on the corners and a crack. Housing of the iPhone was not bent not was my screen cracked. </p> <p>I was than told that I will have to pay about 6200 rands to get a replace iPhone, I rejected the offer cause I wanted my phone repaired under warranty or replace it if they can't repair. </p> <p>I was not told what caused my iPhone 6s to malfunction. Basically their technician saw the dents and cracks on the housing and chose not to access the phone any further. </p> <p>They voided my warranty and made me pay 330 rands for my phone without me get any report on the handset. </p> <p>I am very disappointed and wish to get some sort of feedback from MTN HVRC on my phone</p>