DPvS
Daniel Philip van Staden
1 reviews | Active since Dec 2015
07 Dec 2015, 17:41
Bad service from MTN call centre
<br> I am in desperate need of help and unfortunately must tell you that the MTN call centre and technical support has been hopeless! No one can solve the problem!<br> <br> Since I have had the iPhone 6S the voice mail has been a problem. When I try to access my voicemail i hear \ the person you are trying to reach is not available
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Replies (1)
MTN South Africa's replyOfficial
12 Dec 2015, 13:43Hello vstadenn,
We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I have tested your voicemail now and its fine , the message that I get when I call your voicemail is that the person that you've called is not available please wait for the tone to leave a message. Your voicemail issue has been resolved, should you wish to record your greeting please dial 100 and follow the prompt.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I have tested your voicemail now and its fine , the message that I get when I call your voicemail is that the person that you've called is not available please wait for the tone to leave a message. Your voicemail issue has been resolved, should you wish to record your greeting please dial 100 and follow the prompt.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply12 Dec 2015, 13:43
Official
Hello vstadenn,
We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I have tested your voicemail now and its fine , the message that I get when I call your voicemail is that the person that you've called is not available please wait for the tone to leave a message. Your voicemail issue has been resolved, should you wish to record your greeting please dial 100 and follow the prompt.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I have tested your voicemail now and its fine , the message that I get when I call your voicemail is that the person that you've called is not available please wait for the tone to leave a message. Your voicemail issue has been resolved, should you wish to record your greeting please dial 100 and follow the prompt.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***