BV
Barnie V
1 reviews | Active since Aug 2015
03 Aug 2015, 16:55
Bad Service from MTN
For more than 6 months I ask MTN to please help me and up to now no success. Every month I received a SMS reminder \You have exceeded 50
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Replies (1)
MTN South Africa's replyOfficial
17 Aug 2015, 15:22Hello barniedevilliers,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. Your account has been updated to avoid your line being suspended due to the credit limit. It is certainly not our intention to dissatisfy our customers.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. Your account has been updated to avoid your line being suspended due to the credit limit. It is certainly not our intention to dissatisfy our customers.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply17 Aug 2015, 15:22
Official
Hello barniedevilliers,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. Your account has been updated to avoid your line being suspended due to the credit limit. It is certainly not our intention to dissatisfy our customers.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. Your account has been updated to avoid your line being suspended due to the credit limit. It is certainly not our intention to dissatisfy our customers.
Regards,
Bronwyn
REQ:***