pM
palesa M
1 reviews | Active since Jul 2015
09 Jul 2015, 11:37
BAD SERVICE FROM MTN
i HAVE JUST UPGRADED MY CONTRACT AND NOW i CANT MAKE ANY CALLS AS I GET A NOTIFICATION THAT MY ACCOUNT HAS BEEN SUSPENDED.<br> i HAVE BEEN HOLDING FOR MORE THAN 1 HOUR, TRYING TO GET HOLD OF MTN CUSTOMER SERVICE .<br> I'M SO GATVOL
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Replies (1)
MTN South Africa's replyOfficial
21 Jul 2015, 13:17Hello pemoiloa,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number has been unsuspended and it is currently active. Your line was suspended due to the credit limit that has been put in place as per the request from the NCA (National Credit Act). It services as a risk measure in the customers favour. Should you require your credit limit to be increased, please contact contact 808.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number has been unsuspended and it is currently active. Your line was suspended due to the credit limit that has been put in place as per the request from the NCA (National Credit Act). It services as a risk measure in the customers favour. Should you require your credit limit to be increased, please contact contact 808.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply21 Jul 2015, 13:17
Official
Hello pemoiloa,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number has been unsuspended and it is currently active. Your line was suspended due to the credit limit that has been put in place as per the request from the NCA (National Credit Act). It services as a risk measure in the customers favour. Should you require your credit limit to be increased, please contact contact 808.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number has been unsuspended and it is currently active. Your line was suspended due to the credit limit that has been put in place as per the request from the NCA (National Credit Act). It services as a risk measure in the customers favour. Should you require your credit limit to be increased, please contact contact 808.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***