WX
Weziwe X
1 reviews | Active since Oct 2018
17 Oct 2018, 14:10
Bad service from MTN
I cancelled my contract with MTN a few months ago and apparently they did not migrate my number to prepaid- pay as you use. Since yesterday I am unable to receive incoming calls or smses and it is still not sorted out. No one seems to care. Whenever I call them, they not giving me the same information and it is fustrating.
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Weziwe X's updateReviewer Update
17 Oct 2018, 20:39I acknowledge your response, however your response is not clear. You not mentioning anything about me not being able to recieve calls. Is that included in the 2 - 24 hours? If so, do you understand that it will mean than I have been unreachable for more than 48 hours. Why is it that you can not speed up or prioritize on my query instead telling me to wait, forgetting that I have been waiting already prior to your reply.
WX
Weziwe X's update17 Oct 2018, 20:39
Reviewer Update
I acknowledge your response, however your response is not clear. You not mentioning anything about me not being able to recieve calls. Is that included in the 2 - 24 hours? If so, do you understand that it will mean than I have been unreachable for more than 48 hours. Why is it that you can not speed up or prioritize on my query instead telling me to wait, forgetting that I have been waiting already prior to your reply.