1 reviews | Active since Apr 2016
bad service from agents in polokwane and my data is gone.. I want my data
Polokwane agent Nontando is very rude. She couldn't assist me but hung up on me. I want my data mtn- bad service provider.
Thank you for bringing this to our attention.
We apologise for the inconvenience experienced due to the unprofessional behaviour of one of our employees. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice which provides us with a chance to deal with this undesirable behaviour.
Kindly be advised that the matter regarding Nontando dropping your call has been escalated to the 173 management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for bringing this to our attention.
We apologise for the inconvenience experienced due to the unprofessional behaviour of one of our employees. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice which provides us with a chance to deal with this undesirable behaviour.
Kindly be advised that the matter regarding Nontando dropping your call has been escalated to the 173 management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***