bad service fro MTN branches

<p>Purchased new phone from Samsung and visited 2 MTN branches to try and get assistance to do sim swop and Rica BUT the minute the assistants hear I am a prepaid person all interest is lost and I am told to go to Samsung for assistance! Why does MTN treat prepaid customers like ****? Don't we deserve same customer service as contract customers? Perhaps it is time to train all MTN staff in the meaning of customer service. Next stop head office branch on 14th avenue!</p> <p> </p>