1 reviews | Active since Sept 2015
Bad Service form MTN
The issue relating to no access to my voicemail continues and continues...<br> This has been going on for months now and I cannot get this issue resolved.<br> Nobody , I repeat Nobody at MTN is interested in getting this issue resolved.<br> I have phoned in , emailed ,been to visit both MTN outlets at Cresta as well as visiting<br> the Innovation Centre outlet in Fairlands.<br> Everybody at MTN says theys have resolved the problem and I need to wait for an hour or two and<br> restart my phone and the issue will be resolved.<br> THIS DOES NOT HAPPEN !!!<br> I am begining to think that the line \wait for an hour or two than switch on your phone"is a great way to get rid of me and my continuing complaint.<br> Useless Useless..."""
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time. We have escalated the request to our technical team to have a look into this I have tested the voicemail. Once feedback has been received we will contact you to switch the handset off and on to see if this has been fixed now.
Kind Regards,
Alice van der Merwe
***
Best regards,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time. We have escalated the request to our technical team to have a look into this I have tested the voicemail. Once feedback has been received we will contact you to switch the handset off and on to see if this has been fixed now.
Kind Regards,
Alice van der Merwe
***
Best regards,