Bad service for a simple product

It is a simple data contract, not even an upgrade an i am already in their system...

They were supposed to phone me to collect the sim but failed to even try, i phoned them and the sim was apparently ready, however when i got there i had to wait more than 2 hours because the did not complete some process on their system.

Today a day later the sim is still not activated or something, i have no internet on the device and its 3 days now in total i have wasted.

She [itumeleng] was supposed to contact me back after she failed to assist me telephonically in getting the problem solved.

This is the worst service that i have experienced in 10 years with MTN