NK
Nosipho K

1 reviews | Active since Dec 2020

28 Apr 2022, 14:38

Bad service

I would be doing a hug injustice if I don't report MTN Gateway and Pavilion stores in KZN. The service I received from Pavilion, there isn't even a correct word to use, I am beyond angry and never ever using MTN Pavilion ever again, Wed 20th April 2022. went into Gateway Mtn next to Woolies for that Month to month deal and they said they don't do it, the other store does next to CNA. fine was in a hurry so I left and went to Pavilion. Pavilion they said I need a pay slip for that deal, mind you its 6pm now. where the flip was I going to get my pay slip. then next day went to Gateway, and t my surprise you don't need a pay slip and kind gentleman assisted but only after I asked for the managers email. I am planning o telling anyone who listens the bad service I receved from MTN Pavilion

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Replies (1)
NK
Nosipho K's update28 May 2022, 08:06
Reviewer Update


Sent from my iPhone
On 20 May 2022, at 18:49, Nosipho Khumalo <***> wrote:

Good day.

Hope this email finds you well.

Please kindly assist to immediately cancel my data plan or contract with Mtn. I’m I’m beyond angry to put it into words.

If you want the full story ask your staff at Gateway.

I’m prepared to fight this all the way as what MTN has put me through is absurd.

If you also going to tell me the same senseless thing your stuff said. Please refer me to complains and assist with their email address.

Regards
N Khumalo
***

Sent from my iPhone