GM
Grace M

1 reviews | Active since Feb 2020

04 Oct 2022, 18:54

BAD SERVICE

MTN!! ITS ALREADY BEEN 24HRS WITHOUT INTERNET CONNECTION AS A NEW CUSTOMER OF SUPER SONIC WHO USES YOUR SIM CARDS. THIS IS SO FRUSTRATIING CAUSE I HAD ALREADY SPOKEN TO LEHLOHONOLO TSHABALALA WHO HAD TOLD ME MY ACCOUNT WOULD BE ACTIVATED IN 90 MINUTES STILL NOTHING HAPPEND AFTER AN HOUR THEN I SPOKE TO NTOMBI WHO TOLD ME I NEED TO BE RICA'D IT WOULD BE DONE IN 45 MIN STILL NOTHING HAPPEND. I THEN SPOKE TO ANOTHER UNKNOWN ****SULTATNT WHO TOLD ME MATTER IS ESCALATED, TODAY I SPOKE TO LISA ELLIS WHO IS REPONSIBLE FOR ACTIVATING MY ACCOUNT. SHE SAYS ACCOUNT IS ACTIVATED BUT IM STILL NOT GETING ANY INTERNET. THE LED LIGHT IS NOT POWERING ON. I TOLD LISA AND SHE SAYS SHE WILL ESCALATE TO SUPPORT. THIS WAS 5 HOURS AGO AND IM STILL WITHOUT INTERNET. MTN CAN YOU PLEASE FIX MY CONNECTION ISSUE CAUSE IT SEEMS LIKE SUPERSONIC CANT. THIS IS SO NOT ON SUPERSONIC USES YOUR SIM CARDS - MTN SO PLEASE GET SOMEONE TO ATTEND TO MY MATTER URGENTLY OR ELSE CANCEL AND REFUND MY MONEY IF YOU ALSO CANT ASSIST,

0
Replies (0)