Bad Service

I'm very disappointed in the service no contact was made no statement received, as I have settled amount that they provided me with in February 2022 also received settlement letter, to day credit bureau shows I'm in arrears like what the hell. The message I received from MTN "Good day,

Please note the system shows you settled the amount that was handed over for collection in February 2022. But there was still debt owed on the account as the amount handed over was not the total outstanding amount.

We have advised the legal department to provide the outstanding amount for the account to be up ro date once paid.

Kind Regards, Mazwi Complaints Management Team MTNSA

Kindly fix this issue cos wow you guys are ***********.