Bad Service

I called your call center on the 27th October 2020 requesting for an itemized billing. I was told to send an sms to 30988 with my email address and I would then receive an sms confirming my email address.

I received it and confirmed my email address. Till to date I haven't received it. Your call center cannot even follow up on behalf of the customer.

What is so hard in giving a customer their bill?