MB
Malan B

1 reviews | Active since Jan 2013

03 Feb 2015, 17:06

BAD SERVICE DONT USE MTN EVER

AS NASHUA MOBILE CLOSED DOWN THEY TRANSFERED TO MTN. I HAVE INSURANCE WITH EXCESS BUSTER AND COSTING ME R477 PER MONTH I HAVE PAID THE LAST 21-22 MONTHS NEVER LATE AND NOW THAT I HAVE A CLAIM SINCE THE 29 DEC 2014 . NO HAS COME BACK TO ME OR ASSISTED ME. I HAVE MADE 2X R477 PAYMENTS FOR THE DEC / JAN MONTHS WITH NO PHONE . MTN MUST WAKE UP AND SORT MY PHONE OUT.<br> <br> I HAVE BEEN CALLING IN AND HAD TO GO INTO STORES AS YOUR ADVERTISING OF 24-48HR COLLECTION WITH LOAN PHONE IS ONE BIG LIE. <br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Feb 2015, 16:00
Official
Hello Malan Bruwer,

Thank you for posting.

Please accept our apologies for the inconvenience caused as a result of this.

Please provide us with your MTN cell or account number in order for us to access your account and assist you promptly.

Regards,
Ebbedene
REQ:***