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Sthembile S

1 reviews | Active since Jan 2017

18 May 2020, 23:13

Bad service

They suspended my line whereas it was their fault. When i wanted to pay via app during lockdown it did not allow me coz it said i owe R0, this happened for 2months now, no one called me to explain whats going on, the message i got was that i dont owe anything, now they have just suspended my line without any notification.

I am so not happy with their service, now i cant even call their call centre

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Replies (1)
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Sthembile S's update20 May 2020, 16:09
Reviewer Update
Thanks to Thembi at gatemax and Dipuo from call centre my problem was solved, they were so nice and willing to help me, even though i was angry and shouting but they kept on apologising and kept their cool.

Your company has assets in those two. Thank you so much