BAD SERVICE

MTN is bad really for all this years i was a client to guys and not even to cancel my contract i went and took new contact now i am paying more and no one explain why from R350 TO R370.00 A month you guys taking R1300.00 from my account and when i went on smaller contracts i want answers or i want my money back ………………...Good day Again I get statement of R1.300.00 AND something are you insane can you cancel this new contract please or I am taking thin further

From: Customer Care <***> Sent: Monday, February 22, 2021 08:40 To: Mutrie, C. (Craig) <***> Subject: Re: ***080 ID [#***]

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Good day Hope all good to who it my concern I am not a happy customer at this moment I need someone to call me and explain why I am being billed for numbers I don’t have with MTN WHY IF I CANCELED MY CONTRACT BY PAYING R198.00 to a smaller amount you guys debit R783.94 from my accounts I need answers As I know I have one contract with you where I am just using the phone but you guys billing for cell number also Other two numbers R39.00 PER MONTHS *** *** From R526.98 Per month And went down to low deals you debit me R783.94 I NEED ANSWERS RIGHT AWAY Regards C Mutrie

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