Bad service

Bad service with MTN ,I purchased a home internet on the 30th January 2026 and I did not receive any communication until called them and they said my order was cancelled and I’m ok refund the money they say I should call sales .i try to repurchase again and they say sales will call me ,Monday come sales called me and they were like we don’t see any money on our side please speak to support,support says I must speak to sales...