Bad Service

I upgraded my contract on the 2nd of November it has been a month now and MTN still has not allocated my promotional DATA. I logged numerous calls to them for the data not being loaded. I feel MTN can in good faith load the black friday special on the contract to for not loading the promo data. Where you get the data and min for free and have the option to buy after 6 months

I will go to the CPA to lodge a complaint if this matter does not get resolved soon.