BAD SERVICE/ BAD ACCOUNTING PRINCIPLES/ OVERALL PATHETIC

I had contracts with MTN, approximately 20 years if not longer. But OMG, what a royal mess they are now. For the last few months my billing has been incorrect. Basically monthly we are suspended even if you pay them in advance. In Dec I paid them the 16th, the 7 of January we were suspended for non payment. I paid them on the 24th January, full suspension since yesterday. The December payment was only correctly allocated after the 10th January. What is happening to your payment systems, it is pathetic.. I always have done a EFT for the last 5 - 10 years, however the month is NEVER allocated correctly. MTN, has to reevaluate their technology, sign extremely BAD in my area. Logged multiple calls, it's just closed. Does anyone actually work at MTN that can truly assist customers.

Shame on the "COMPANY"