BAD SERVICE AT MTN KOLONADE

Good morning, I was dissapointed with the service I got at (MTN Kolonade) I'm currently using MTN pay you go on Huawei P10 and my WhatsApp gave me problems for the past 4 days. I decided to go to MTN as my service provider to go ask for assistance on Sunday I was told to come back on Monday.

I went back on Monday sat waiting for ths guy for about 30 minutes whom they said his the one who will assist on my prepaid account he came back he check my phone and he told me that there's nothing he can do and he asked the other stuff member the "lady" that the agent from Huawei is she available for today the lady said "yes" but she whispered to the guy that she's still busy and guy came to me and said Huawei agent is not available on the 27 January 2025 around 15:30 I immediately the same guy advised me to go to "Telkom shop" to go ask for assistance. I was dissapointed and hurt the my service provider can't assist me in one of the biggest branches around RSA and I left went to "Telkom" and I was assisted in 5 minutes without any hustles my WhatsApp is active today due to Telkom friendly stuff.

Please kindly give them proper training in MTN Kolonnade they are failing us.