Bad Service at MTN
<p>I ordered a Data Bundle from MTN on 31 July at 12:10pm . At 17:00 I still had no data and phoned again only to be told that they loaded the data on a wrong number but now it's going to take them 24 hours to rectify their own mistake. Phoned again on 01 August at 07:30 only to be told that nothing can be don. It is now 19 Hours and I still have no data. Might seem a trivial thing but I rely on DATA for all my communicating and I am now cut off. </p>
My problem with this is that it is now 10:33 almost 22 and half hours later and there is no data. This is not acceptable as I rely on Data for all my communication. How can it take so long to correct your own error!
My problem with this is that it is now 10:33 almost 22 and half hours later and there is no data. This is not acceptable as I rely on Data for all my communication. How can it take so long to correct your own error!
MTN rep**** an hour ago that everything is in the process to being rectified, it is now 14:07 which is 26 hours since I order my Data Bundle and 21 hours since they said they would fix their own error. Surely this is not acceptable
MTN rep**** an hour ago that everything is in the process to being rectified, it is now 14:07 which is 26 hours since I order my Data Bundle and 21 hours since they said they would fix their own error. Surely this is not acceptable