MT
Muneiwa T

1 reviews | Active since Jul 2017

28 Jul 2017, 16:30

Bad Service at MTN

<p>My account was **********ly upgraded for the second time. It took four months for MTN to attend to the first incident. No one is able to assist me. I have been taken back and forth with no sense of urgency. Be warned.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply30 Jul 2017, 16:05
Official

Thank you for your post.

We acknowledge the receipt of your complaint.

Please accept our apologies for the inconvenience experienced,kindly email us the certified copy of your ID and affidavit specifying that you did not upgrade your contract to *** will then log a query with our ***** for further investigations.

regards

mike

Complaints Management Team
Reference Number: ***0

MT
Muneiwa T's update22 Aug 2017, 10:36
Reviewer Update
I have emailed the documents 3 weeks ago but I have not received a response/update. Does the service get any worse??!!